Refunds & Cancellations

Refund Policy
If an order is placed on our website and your payment is deducted, but your order is cancelled for any reason (Personal Request, Design Issue, ext.,) we will credit the amount in to your bank within 7-10 working days. 
However, if you cancel your order to place a reorder with different job, then we will transfer your money as “Re-Order Token” to your account, which you may use to place future order with us.

Return
Only if the package is being damaged/Incorrect product being sent return is acceptable and the same has to be mentioned to the carrier while accepting the product.

fore approve return, the replacement product will be delivered within 7 to working day

Damaged Product being received
If the product received has the exterior box/cover tampered with, DO NOT ACCEPT IT. Instead, snap a picture and share it with us while rejecting it, which may help us place a fresh order before the damaged one is returned to us for inquiry.
If the product is received in fine condition but the inside product is damaged, we will assist you in managing it; however, if the opening video is available, we will assist you in sending the replacement order without question.

What if the status says delivered but the product hasn’t arrived?
If you haven’t received your shipment but the status shows Delivered, don’t worry; we can assist you in determining who has collected the goods by requesting Proof of Delivery (POD) or Delivery Receipt Sip (DRS Copy) from the Courier Company
It will take 4-5 business days for the courier company to respond with the POD or DRS; once received, we will share the same with you via the message section (on the Jobs page); please allow us additional time to handle this. Meanwhile, please verify with reception/security/neighbours to see whether someone on your behalf has received the shipment. If not, please let us know and we will inquire.

Cancellation by avisoprint.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.

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